(541) 772-3908

Roadside Assistance in Southern Oregon

When your vehicle may be repairable where it is, roadside assistance can be the right first step.

Call for 24/7 roadside dispatch: (541) 772-3908

Star 24 Hour Towing provides roadside assistance for drivers across Jackson and Josephine counties. Tell us where you are, what vehicle you are driving, and what happened. We will review the situation and confirm whether a jump start, lockout service, fuel delivery, tire change, winch-out, or towing service is appropriate.

Roadside Help We Provide

Jump Starts

If the vehicle will not start and a discharged battery may be the cause, call with the vehicle make, model, location, and any symptoms you noticed before it stopped starting.

Vehicle Lockout Service

If your keys are locked inside the vehicle, our team can review the vehicle information and dispatch appropriate help. Learn more about vehicle lockout service.

Fuel Delivery

If you run out of fuel, provide your exact location and vehicle details so the dispatcher can confirm the next step.

Tire Changes

If you have a usable spare tire and the vehicle is in a safe location, roadside assistance may be able to help with a tire change. Tell the dispatcher whether the vehicle is on a roadway, shoulder, driveway, or parking area.

Winch-Out Assistance

If a vehicle is stuck in mud, gravel, snow, a ditch, or another difficult position, explain the surface, vehicle position, and nearby access. The team will determine whether a roadside winch-out or recovery service is appropriate.

Star 24 Hour Towing roadside assistance in Southern Oregon

When Roadside Assistance Is the Right First Step

Roadside assistance is generally appropriate when a vehicle can be made mobile safely without transporting it. Examples include a discharged battery, keys locked inside, an empty fuel tank, or a flat tire when a usable spare is available.

If the vehicle is damaged, cannot be repaired at the location, or would be unsafe to drive, our dispatcher can help you move to a 24-hour towing service instead.

Service Area and Contact Information

Call: (541) 772-3908

Service area: Jackson and Josephine counties

Roadside and towing availability: 24 hours a day, 7 days a week

Office hours: 9:00 a.m. to 5:00 p.m.

What to Expect When You Call

  1. Share your exact location. A street address, business name, highway marker, nearby cross street, or landmark can help.
  2. Describe the vehicle. Provide the make, model, condition, and any warning lights or symptoms.
  3. Explain the problem. Tell the dispatcher whether the vehicle will start, roll, steer, and remain in a safe position.
  4. Confirm the service. The team will determine whether roadside help or towing is the appropriate response.
  5. Review next steps. If roadside assistance cannot safely make the vehicle mobile, the team can discuss towing options and your destination.

Why Call Star 24 Hour Towing

  • Family-owned and operated since 1985
  • Local service throughout Jackson and Josephine counties
  • Roadside assistance and towing from one dispatch team
  • Support for individual drivers, businesses, and fleets
  • Clear confirmation of the situation before service is selected

Related Services

For a vehicle that cannot be driven safely, call for 24-hour towing or review our general towing service. We also provide heavy-duty towing, equipment hauling, and RV and specialty towing.

Frequently Asked Questions

What roadside services do you offer?

Services include jump starts, vehicle lockout help, fuel delivery, tire changes when a usable spare is available, and winch-out assistance when the location and vehicle position allow it.

What information should I have ready?

Provide your exact location, vehicle make and model, the problem you are experiencing, and whether the vehicle is in a safe position.

What happens if roadside assistance cannot fix the problem?

If the vehicle cannot be made mobile safely, the dispatcher can review towing options and confirm the destination before transport.

Is roadside assistance available outside office hours?

Yes. Roadside and towing dispatch is available 24 hours a day. Office hours remain 9:00 a.m. to 5:00 p.m.

Call for Roadside Assistance

Call (541) 772-3908 for roadside assistance in Jackson or Josephine County.